Shipping policy

Shipping Policy

At TrenidiLuxe, we want your shopping experience to be simple, transparent, and stress-free. Once your order is placed, we work with our fulfillment partners to prepare and ship your items.

Order Processing

Orders are processed after payment has been successfully received. Processing times may vary depending on the product and fulfillment partner. You will receive an order confirmation after your purchase and, when available, tracking information once your order has shipped.

Shipping Times

Shipping times vary depending on the product, destination, shipping method, and fulfillment partner. Estimated shipping information will be provided on the applicable product page or during checkout when available.

Please keep in mind that shipping estimates are not guaranteed delivery dates. Delays may occasionally occur due to carriers, weather, customs, high-volume periods, or circumstances outside of our control.

Tracking Your Order

When tracking information is available, it will be provided to you using the contact information associated with your order. Please allow some time for tracking information to update after an order has shipped.

Incorrect or Incomplete Shipping Information

Please make sure your shipping information is accurate before completing your purchase. If you notice an error, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipped.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, damaged, or significantly delayed, please contact TrenidiLuxe so we can help determine the appropriate next steps.

For items that arrive damaged or defective, please refer to our Return & Refund Policy.

International Orders

For international orders, customers may be responsible for applicable customs duties, taxes, or other fees imposed by the destination country when applicable.

Questions About Your Order

If you have questions about your shipment or order, please contact TrenidiLuxe through the contact information provided on our website. We are happy to help and will do our best to provide a smooth shopping experience.

 

Last updated: August 17, 2026